Change Management Case Studt

Context

A big organization in a CEE country came through a huge transformation exercise which changed its corporate culture and internal org.structure, reorganized and automized core and support processes, made more effective decision making process, as well as increased its ability to cope well with the internal and external challenges as the leader in its industry and sphere of activities.

Problem

When the CEO and other top managers left, the institution faced a crisis of strategic ideas for development. There was no long-term planning process linked to the generation of strategic initiatives, understanding well its customer needs, and no strategic competencies inside the organization to drive and direct development. The organization needed to build the development process from scratch.

What we did

01
Initiated the introduction of a strategic planning and development process in the institution (5000+ FTEs)
02
Set up change management and development office as well as the steering committee with the TOPs inside
03
Clients needs concept for strategic planning developed and used for the strategies creation
04
Hired a team of change management professionals

Results achieved

01
Fully operational change management office established 
02
Change management steering committee launched
03
Strategic projects portfolio with 50+ projects created
04
Strategic planning process developed from the scratch
05
Two institutional strategies developed and approved
06
Clients needs concept integrated into the strategy
07
A team of 30+ change management professionals formed