• Develop capacity building strategy and action plan
• Build internal capabilities
• Aline performance management procedures
• Deploy training programs
• OKRs integration
• Initiatives deployment
• Project Management Office set-up and delivery
• Internal capacity building
• Analyze new opportunities, projects or products
• Develop and launch strategy delivery process
• Aline activities to strategy execution
• Apply project management tools
• New markets entry launch strategies
• Commercial Due Diligence
• Product Development
• Strategy execution
• Diagnose bottlenecks and headaches of team cooperation
• Propose set of technologies or methods to improve activities
• Re-engineer internal processes
• Increase the overall performance
• AI Solutions integration
• Vendor strategy deployment
• Agile frames integration
• Effective and aligned processes
• Assessment of business environment in organisation via series of initial interviews or surveys
• Scoping and targets setting with project key stakeholders
• Legal formalization of cooperation, and resourcing
• Project team deployment and integration
• Project execution and hand-to-hand work with your team
• Progress reporting and achievement of pre-desired results
• Retrospective and conviction in availability of internal capabilities to continue after project operations
• Transfer all materials, data, and other information with detailed instructions to internal team
A profitable small private bank in a CEE country had the potential to increase revenue and improve key business indicators (ROA, ROE, etc).
The bank had no a complex picture of what needed to be changed and fixed internally to improve operations and business results.
The bank was understaffed with unstructured approaches to process and project management, strategic planning and general development.
Explore the aftermath of a political storm in a CEE country and the strong demand for reform in state institutions. Learn how the appointment of a new Governor of the Central bank is driving intensive reforms in the financial sector, leading to a modern and more effective institution.
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A leading banking group in Europe had a declining customer base, due to below-market customer experience and NPS. Unhappy clients were churning from the bank and switching to its direct competitors. We have created customer journey maps and implemented inner and outer loop methodology to reduce churn rate in existing customer base and lead to gradual improvement of NPS score.
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