A leading banking group in Europe had a declining customer base, due to below-market customer experience and NPS. Unhappy clients were churning from the bank and switching to its direct competitors. We have created customer journey maps and implemented inner and outer loop methodology to reduce churn rate in existing customer base and lead to gradual improvement of NPS score.
Leopolis Group already hosted a number of events related to the more sophisticated usage of AI tools for non-governmental organizations, international media, and bankers. Following one of the events, an international banking group reached out to our team aiming to integrate different AI tools within four departments of the client.
The origin of the products on the table is crucial for European consumers in the present day. The local government of one of the European countries was interested in tracking the agricultural products supply chain.
